Privacy Policy
Last updated: March 2026
VINdata.io ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VIN lookup service and website.
1. Information We Collect
We may collect the following types of information:
- Account Information: When you register, we collect your name, email address, and dealership details.
- Vehicle Data: VIN numbers you submit for lookup. We do not store personal vehicle ownership data.
- Usage Data: Information about how you interact with our service, including pages visited, lookup counts, and timestamps.
- Contact Information: If you reach out via our contact form, we store your name, email, and message.
2. How We Use Your Information
- To provide and maintain our VIN decoding service
- To manage your account and track usage quotas
- To respond to your inquiries and support requests
- To improve our service and develop new features
- To prevent fraud and ensure security
3. Data Sharing
We do not sell your personal information. We may share data with:
- Third-party data providers: We forward VIN numbers to OEM data sources to retrieve vehicle specifications. These providers do not receive your personal information.
- Service providers: We use hosting and infrastructure services (e.g., cloud databases) to operate our platform.
4. Cookies
We use essential cookies to maintain your session and authentication state. We do not use advertising or tracking cookies.
5. Data Security
We implement industry-standard security measures, including encrypted connections (HTTPS), secure password hashing, and role-based access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your account data for as long as your account is active. VIN lookup results may be cached to improve performance and reduce redundant API calls. You may request deletion of your data at any time.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@vindata.io.